Payment policy -Orders will not be cancelled once the payment is made.

Exchange policy – At SAMEEPA, we take great pride in our reputation for quality and excellent value. It is important to us that you are completely satisfied with the fit of your purchase, therefore we would like to offer you a return and exchange option of a different size in your purchased item(s).

IF there is a purchased item that you would like to return please contact us via [email protected] with your request. Once we receive the request we will send the package through our delivery service and make sure you return the product in the white bag along with the waybill and the barcode sticker on it and the package should be well sealed.

Please note that the following terms and conditions apply

* Return requests should be made within 7 days of order receipt and confirmation of return dispatch should be sent to us via [email protected]
* All items returned to SAMEEPA must be in its original condition with all original tags attached.
* The item must not have been worn, washed or otherwise used.
* In the event that an item has been damaged during the delivery process, the damaged bag should be returned along with the damaged goods.
* A delivery charge will be added to the return.
* No refunds. exchange only to a different size in the same style. If the required size is not available in the purchased style, a gift voucher will be issued for the paid value of the purchased item.
* If an item is damaged, an extra 20% will be added to the original cost of the product.